Privacy Policy

Last Updated: 28 May 2025

Thank you for visiting Songbird. We are committed to protecting your privacy and ensuring a safe and secure online shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://songbird.co.in/ and interact with our services.

By using our site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect and store the following types of information:

a. Personal Information

Name
Email address
Phone number
Shipping and billing addresses
Payment information (processed securely via third-party gateways)
b. Order & Transaction Data
Details related to your purchases, returns, exchanges, and communications with our team.

c. Technical Data

IP address, browser type, device type, pages visited, time spent, and other analytics via cookies and tracking tools.

d. Marketing Data

Preferences for receiving marketing from us, customer feedback, and survey responses.

2. How We Use Your Information

We use your information to:

Process orders and payments
Deliver your purchases to the correct address
Provide customer support
Send order confirmations and updates
Improve our website and services
Send promotional offers, newsletters, and marketing messages (only if you opt-in)
Comply with legal obligations
3. Sharing Your Information

We may share your data with:

Service Providers such as payment gateways, courier partners, and marketing platforms to fulfill your orders and enhance service quality.
Legal Authorities if required by law, court order, or to protect our rights.
Marketing Partners, only if you’ve consented to receive promotional content.

We never sell your personal data to third parties.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting obligations.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of your data
Opt-out of marketing communications at any time

To exercise any of these rights, email us at sabbbyelectronics@gmail.com.

6. Cookies & Tracking Technologies

Our site uses cookies to personalize your experience, track analytics, and offer relevant ads. You can control cookie preferences through your browser settings.

7. Data Security

We use secure protocols and best practices to protect your data. However, no online platform is completely risk-free, and we encourage you to use strong passwords and keep your credentials confidential.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies separately.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be reflected on this page with the updated effective date.

10. Contact Us

For questions, concerns, or data-related requests, please contact us at:

Songbird

Email: sabbbyelectronics@gmail.com
Phone: +91 9971725872
Address: Songbird Car Speakers H-60, G.S. Apartment, Sector 13, Rohini, Delhi, 110085